> FAQ

Q: What exactly is W$ and T$?
A: W$ and T$ is money won from the site PokerStars in the form of a satellite. When you win a satellite into another event, you can unregister from the tournament and be credited with W$ or T$. This CANNOT be used as real money (you can't cash it out or play with in a ring game).  You can exchange for real money here.

Q: How do I know if I have T$ or W$?
A: If you won a satellite all you have to do is unregister and it shows up in your PokerStars cashier window. You can find out what tournaments you're registered in by following these steps: In your PokerStars software, find the Requests tab and click the "Registered in Tournaments" button. A list will come up of tournaments you are registered in currently. In order to get your W$ or T$ all you have to do is open the lobby for the tournaments and click unregister in the bottom left corner of the window. The W$ or T$ is then credited to your account and you are ready to fill out the forms to trade them in for cash at TradePoker.

Q: How will I know how much I get?
A: On our exchange page once you begin filling out the form you will see numbers pop up. This is the offer made depending on the current rates we offer, which are the best on the internet.

Q: How do I initiate a transaction?
A:  After you fill out and submit the exchange form, customized instructions with your information will be presented to you on the confirmation page. For your reference however, here are the general instructions:
     1.
First go to our exchange page and fill out the form and then submit to finalize your exchange.
     2. Sign into the account at PokerStars with the W$ or T$ you are wanting to sell.
     3. In the main PokerStars window, find the menu that says "Requests", then "Trade T$/W$", and finally click on the option you took in the exchange form.
     4. In the "Sell to" box write the account name "PokerTrader". This tells PokerStars you want to initiate a transaction with us.
     5. Fill in the amount you requested to sell or buy on our exchange form in the "W$ Amount" or "T$ Amount" box.
     6. Fill in the price compliant with our rates that you agreed to on our exchange form page.
     7. Enjoy your new cash! Your transaction will be completed soon. We appreciate your business.

Q: How long does it take to complete transactions?
A: Our staff members typically complete transactions within a few hours of their placement. However if one is unavailable, it may take a bit longer. Your transaction will be put through as soon as the TradePoker staff sees it. Transactions are 100% safe. 

Q: Are transactions safe?
A: Transactions are completely safe. TradePoker guarantees each and every transaction made. Exchanges are facilitated by PokerStars themselves once both parties agree to the same exact terms.

Q: Why should I buy units from TradePoker?
A: We have THE BEST prices online. You can sell your seat or buy discounted seats to major tournaments.

Further questions can be sent to support@tradepoker.com 

© Copyright 2006, TradePoker.com, All rights reserved.